The hotel has 201 rooms, which are located on 6 storeys and are reachable by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden.